Contact Us

For any further questions or inquiries about shipping and delivery, please don’t hesitate to contact us:

ADDRESS

Pitampura, Delhi - 110034

PHONE

Phone/ Whatsapp: +91981826924

EMAIL

tweakwithaaru@gmail.com

Instagram

@tweakwithaaru

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you offer customization/ bulk orders on bags?

Yes, our designs can be customized to suit your preferences—whether it’s color, embellishment, or style. We also welcome bulk and corporate gifting orders. Just email us your requirements, and our team will guide you.

How can I track my order?

Once your order is dispatched, you’ll receive a tracking link via email or WhatsApp for real-time updates.

What payment options do you provide?

We offer easy and secure payment methods, including UPI, debit/credit cards, and net banking.

How long does delivery take? And do you ship internationally?

For ready pieces, delivery usually takes 7-14 working days. Customised or made-to-order bags may take longer, and timelines will be shared at the time of order.

We have PAN India delivery currently don't ship worldwide we only deliver in India. 

Can I return or exchange my bag?

Since our products are handcrafted, returns are not accepted. However, exchanges may be considered in special cases—please reach out to us.

How do I care for my bag?

Keep your bag in its dust cover when not in use and avoid contact with water, perfumes, or sharp objects to maintain its beauty. Use a damp cloth to clean the bag.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS