Refund and Returns Policy
Exchange Policy:
At Tweak with aaru ,we strive to satisfy each of our customers & we understand that sometimes the ordered size might not always be perfect for you and you may need to get it exchanged.
We’re here to make the process as smooth as possible!
We currently only accept exchanges. We don’t do refunds.
Online shopping :
- We only exchange in case of defect in shipping . In which case opening product package clear video is necessary. Only then exchange is viable. The product opening should be clearly visable, non edit video and product defect should be visible. Only in such case the defect is in production or shipping damage the product will be exchanged. The video should be while opening the product from original packaging as shipped.
- To process an exchange, kindly reach out to us with complete exchange details at tweakwithaaru@gmail.com or any of our platforms within 72 hours of delivery. We will provide you an address to return the item. The items need to be shipped back by you at our address within 72 hours of address confirmation from our end. Please make
sure the returned items are intact with labels as they were and sent back in the same packaging. - We will only entertain exchange requests sent in the above mentioned timelines.
- As we receive the product, the exchange will be confirmed once the items pass the quality check, the exchanged item will be dispatched to you within 7-14 working days.
- If the item is out of stock for exchange, you can buy any other item of equal or higher value within 30 days.
Here are some additional things to keep in mind:
- Timeframe: To be eligible for an exchange, you must place the request and dispatch your items within the specified timeframe.
- Original Condition: Returned items must be in their original condition, with all tags and packaging intact.
Return Policy:
Currently we do not have returns sorry.
Media
If you send us any customer pictures or review it is only used on our online/ offline products to showcase our reviews and not passed on
Who we share your data with
We only use your contact information to share our product/ brand updates with you. We don’t share your data with anyone
For any further questions or inquiries about shipping and delivery, please don’t hesitate to contact us:
- Email: @gmail.com
- Phone/ Whatsaoo: +91981826924
- Social Media: We’re active on Instagram @tweakwithaaru
Thank you for choosing Tweak With Aaru! We look forward to delivering your style directly to your doorstep.
If you wish to get a quick response please contact us on whatsapp us at or email at tweakwithaaru@gmail.com